- Shipping Australia
We have same day dispatch for
credit card orders placed before 4pm Mon - Fri.
Orders that are shipped
within Australia have two shipping methods to choose from.
1. Express Post Overnight
This service is a
next day delivery to 95% of Australia, all credit card orders and bank deposit
orders are sent using this method of shipping.
Note this is a once off flat
rate and is not per product.
2. COD which takes up to 4
- 7 working days
When you order using our COD payment method,
your order is sent out using the Aus Post Cash On
Delivery service, this is a road service which will take on
average five working days to arrive. You will receive a notice in the mail
to collect and pay for your order at the local post office.
$6.50 Ex GST + COD
Same Day Dispatch Available:
guaranteed same day dispatch for all credit card orders placed Monday to
Friday before 4pm. So it's possible to have an order in your hands within
24hrs of placing it on our site.
- Shipping International -
Orders that are shipped outside Australia have two shipping
methods to choose from.
*Please note we can't ship
to Egypt, Venezuela, Puerto Rico, Lebanon, Africa, Pakistan, Dominica,
1. Air Mail - Registered
service is registered and trackable to lots of different countries around the
world. Transit times for most major countries are between 8 to 12 working days
and most are experiencing 8 to 10 working days. For countries not in our table
below transit times are 12 to 16 working days and tracking may not be available
if you country is not listed in the table below.
$9.85AUD | $9.65USD |
€7.40EUR | £6.35GBP
Below is a list of current transit times to most major
destinations, we have based these off actual orders that have been sent recently
and will keep it updated. Note all countries listed below are registered and
trackable. Tracking numbers are uploaded to your order on the website once the
order has been dispatched.
2. DHL Express
This shipping method has full tracking to your door
and takes 3 - 5 working days to arrive world wide. Once an order has been
processed and sent, DHL will email you directly a tracking number for your
$29.40USD | €22.50EUR |
$32.85USD | €25.15EUR |
$35.80USD | €27.40EUR |
$38.75USD | €29.65EUR |
(Click On The Link Below To See
Which Zone Your Country Is In)
- Warranty Claims -
All the products listed on our site come with a 6-month replacement
warranty unless specified otherwise, we handle all warranty claims directly and
do not pass you over to the maker of the product to handle faulty returns. If
your product becomes faulty in the first 6-months of your purchase, you just
need to send an email to us with your order number describing the problem, we
will then email you back returns info. Once we have received the suspected
faulty product back, we can examine it and if found faulty will be replaced with
a brand new one and shipped back to you using the same method of shipping that
was used to send the item to you in the first place. All faulty claims are
handled with top priority, the faster you return the item to us the quicker you
will receive a replacement. Note it is the customers responsibility to cover the
postage costs to return the item to us.
- Returns Policy -
We have a fairly consumer friendly policy when it comes to products
bought and then found out to be the wrong item. Customers are free to return any
product that was incorrectly ordered within the first 30-days of purchase, of
course the product must be in its original packaging and un-used, we also
can only refund for the cost of the product and not the shipping costs involved
in sending it to you, also you will be responsible for making sure the item is
returned safely to us, if you use a non registered mail service and the item
does not arrive, we are not liable for this, so the rule is if you are going to
return something for a refund make sure to use a shipping method that is
registered, this way you know your return will make it to us safely for your